Terms of service

Last updated: March 24, 2026

OVERVIEW

Welcome to Astro Guru! The terms "we", "us" and "our" refer to Astro Guru. We operate this store and website (the “Services”) to provide you with a smooth shopping experience. Our store is powered by Shopify.

By using our Services, you agree to these Terms of Service and our Privacy Policy.

SECTION 1 - ACCESS AND ACCOUNT

(Keep same – no change)

SECTION 2 - OUR PRODUCTS

(Keep same – no change)

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Astro Guru reserves the right to accept or decline your order.

⚠️ Important: Orders once placed cannot be cancelled after processing.

👉 Exchange Policy Applies (No Returns/Refunds):
All purchases are subject to our 7-Day Exchange Policy only. We do not offer returns or refunds.

Exchange is only applicable if:

  • You receive a damaged product, or

  • You receive a wrong product

For exchange requests, contact us on:
📱 WhatsApp: 7428939324

SECTION 4 - PRICES AND BILLING

(Keep same – no major change)

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping delays. Delivery timelines are estimates.

👉 Once the order is shipped, risk is transferred to the customer.

SECTION 6 - INTELLECTUAL PROPERTY

(Keep same)

SECTION 7 - OPTIONAL TOOLS

(Keep same)

SECTION 8 - THIRD-PARTY LINKS

(Keep same)

SECTION 9 - RELATIONSHIP WITH SHOPIFY

(Keep same – do not modify as per Shopify requirement)

SECTION 10 - PRIVACY POLICY

All personal information is handled as per our Privacy Policy.

📄 You can view it here: [Insert Privacy Policy Link]

SECTION 11 - FEEDBACK

(Keep same)

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

(Keep same)

SECTION 13 - PROHIBITED USES

(Keep same)

SECTION 14 - AGENTS

(Keep same)

SECTION 15 - TERMINATION

(Keep same)

SECTION 16 - DISCLAIMER OF WARRANTIES

(Keep same)

SECTION 17 - LIMITATION OF LIABILITY

(Keep same)

SECTION 18 - INDEMNIFICATION

(Keep same)

SECTION 19 - SEVERABILITY

(Keep same)

SECTION 20 - WAIVER; ENTIRE AGREEMENT

(Keep same)

SECTION 21 - ASSIGNMENT

(Keep same)

SECTION 22 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India. Jurisdiction will be New Delhi, India.

SECTION 23 - HEADINGS

(Keep same)

SECTION 24 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means acceptance of updated Terms.

SECTION 25 - CONTACT INFORMATION

For any questions or support:

📧 astroprimeapp@gmail.com
📱 WhatsApp: 7428939324
📍 Saket, New Delhi – 110074, India

✅ IMPORTANT SUMMARY FOR CUSTOMERS

  • ❌ No Return Policy

  • ❌ No Refund Policy

  • ✅ Only 7-Day Exchange (Damage/Wrong Product)

  • 📲 Support only via WhatsApp: 7428939324