Refund policy
Exchange Policy
We have a 7-Day Exchange Policy, which means you have 7 days after receiving your item to request an exchange.
👉 Exchange is only applicable in case of:
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Damaged product received
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Wrong product received
For exchange requests, please contact us on WhatsApp: 7428939324
Eligibility for Exchange
To be eligible for an exchange:
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Item must be in the same condition as received
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Unused, unworn, with tags
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In original packaging
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Must have proof of purchase
How to Request an Exchange
To initiate an exchange:
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Contact us on WhatsApp: 7428939324
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Share order details + issue images/video
⚠️ Items sent without prior approval will not be accepted
Damages and Issues
Please inspect your order upon delivery and contact us within 7 days if:
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Item is damaged
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Wrong item is received
We will review and resolve the issue at the earliest.
Non-Exchangeable Items
The following items are not eligible for exchange:
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Perishable goods (food, flowers, plants)
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Custom or personalized products
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Personal care items (beauty products)
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Hazardous materials / flammable items
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Sale items / gift cards
Important Notes
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We do not offer returns or refunds
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Only exchange is allowed under valid conditions
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Exchange requests after 7 days will not be accepted
If you need any help, feel free to contact us on WhatsApp: 7428939324 😊