Shipping policy

Last updated: March 24, 2026

Thank you for shopping with Astro Guru. Below are the details of our shipping process.

Order Processing Time

  • All orders are processed within 1–3 business days

  • Orders are not shipped on Sundays or public holidays

  • In case of high order volume, processing may take slightly longer

Shipping Time

  • Estimated delivery time: 4–7 business days across India

  • Delivery timelines may vary depending on your location

⚠️ Please note: Delivery delays can occur due to courier issues, weather, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • Free shipping offers may be available during promotions

Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via SMS/Email/WhatsApp

  • You can track your order through the courier partner’s website

Incorrect Address / Delivery Issues

  • Please ensure your shipping details are correct

  • We are not responsible for delays or losses due to incorrect address or contact details

Failed Delivery Attempts

If delivery fails due to:

  • Customer unavailable

  • Incorrect details

The courier may attempt re-delivery. If the order is returned to us, re-shipping charges may apply.

Damaged or Wrong Product

If you receive:

  • A damaged product, or

  • A wrong product

👉 Contact us within 7 days of delivery on:

📱 WhatsApp: 7428939324

You must share:

  • Order details

  • Clear photos/video of the issue

Important Note

  • We follow a 7-Day Exchange Policy only

  • ❌ No returns

  • ❌ No refunds

  • ✅ Only exchange (for damaged/wrong items)

Contact Us

For any shipping-related queries:

📧 astroprimeapp@gmail.com
📱 WhatsApp: 7428939324